This Security Services Agreement (“Agreement”) is entered into between:
Security Base Group
29991 Canyon Hills Road, Suite 1709
Lake Elsinore, California 92532
and
Client:
Address:
City, State, Zip:
Effective Date:
Name:
Street Address:
City, State, Zip:
Contact Name / Title:
Telephone:
Email:
Name:
Street Address:
City, State, Zip:
Contact Name / Title:
Telephone:
Email:
Unarmed Regular Rate: $
Unarmed Overtime Rate: $
Armed Regular Rate: $
Armed Overtime Rate: $
Patrol Regular Rate: $
Patrol Overtime Rate: $
Holiday Rate (if applicable): $
Security Base Group will provide
security
officer(s)
From AM / PM
To AM / PM
Security services shall commence on:
and shall continue until either the expiration date is reached, or thirty (30) days written notice from client is received to terminate contract earlier
This Agreement is binding for the full contract term unless terminated in accordance with the provisions contained herein.
All services are subject to a minimum billing period of four (4) hours per assignment.
Client acknowledges that security services may require continuous, uninterrupted coverage.
Company shall use commercially reasonable efforts to maintain staffing; however, temporary
staffing gaps caused by illness, emergencies, call-offs, transportation delays, acts of God, labor
shortages, civil disturbances, or circumstances beyond Company’s reasonable control shall not
constitute a breach of this Agreement.
Security personnel shall not abandon an assigned post until properly relieved or until
continuation of services is no longer reasonably necessary for the safety of persons or protection
of property.
All time during which Company personnel are present on-site for Client’s benefit shall constitute
billable time, including:
• Holdover time
• Delayed relief coverage
• Incident response time
• Emergency extensions
• Client-requested extensions
• Report writing related to incidents occurring during shift
• Waiting time caused by Client delays
Such time shall be billed at the applicable regular, overtime, holiday, hazard, or emergency rates.
Client shall remain financially responsible for such additional hours whether or not prior
authorization was obtained at the time coverage continuation became necessary
Overtime and/or holiday billing rates shall apply to work performed on the following holidays:
• New Year’s Day
• Presidents’ Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day
Holiday or overtime billing shall also apply to:
• Any additional federally recognized holiday
• Any shift exceeding eight (8) hours in a workday
• Any work exceeding forty (40) hours in a workweek
• Emergency coverage
• Last-minute coverage requests
• Labor disputes
• Civil unrest
• Natural disasters
• Hazardous operational conditions
Company reserves the right to implement emergency, hazard, premium, or surge pricing during
such conditions.
All billable time shall be rounded to the nearest thirty (30) minute increment.
Company records, including but not limited to:
• Daily Activity Reports (DARs)
• Incident reports
• Geofencing records
• Patrol verification records
• Checkpoint scans
• GPS records
• Dispatch logs
• Telephone logs
• Electronic reports
• Timekeeping systems
shall constitute prima facie evidence of hours worked and services rendered.
Invoices shall be issued weekly unless otherwise agreed.
Payment is due within seven (7) calendar days.
Accepted methods: check, ACH, credit card (3.5% processing fee).Invoices are due upon receipt
unless otherwise agreed in writing.
Client authorizes Company to charge approved credit cards, ACH accounts, or electronic
payment methods for amounts due under this Agreement.
Returned payments, rejected ACH transactions, chargebacks, insufficient funds, reversed
electronic payments, or declined transactions shall constitute nonpayment under this Agreement.
Any unpaid balance not paid within seven (7) calendar days after invoice date may accrue
interest at the maximum lawful rate permitted under California law.
Client agrees to pay all reasonable costs of collection, including:
• Collection agency fees
• Attorneys’ fees
• Arbitration fees
• Court costs
• Investigation costs
• Administrative costs
The prevailing party in any arbitration, litigation, or collection proceeding shall be entitled to
recover reasonable attorneys’ fees and costs.
Company may suspend, withdraw, reduce, or terminate services for nonpayment without waiving
any other contractual or legal remedies.
Balances not paid within seven (7) days accrue interest at 1.5% per month.
Client is responsible for all collection costs, including attorneys’ fees.
Client acknowledges that Company is not an insurer and that the fees charged are based solely
upon the value of the services provided and are unrelated to the value of Client’s property or the
property of others located on the premises.
Security services reduce risk but do not eliminate risk.
Company does not guarantee that:
• Crimes will not occur
• Losses will not occur
• Injuries will not occur
• Property damage will not occur
• Trespassing will not occur
• Violence will not occur
• Theft will not occur
• Vandalism will not occur
To the fullest extent permitted by law, Company shall not be liable for:
• Indirect damages
• Consequential damages
• Incidental damages
• Special damages
• Exemplary damages
• Punitive damages
• Lost profits
• Business interruption
• Loss of business opportunity
• Reputational harm
Any liability of Company arising out of or related to this Agreement shall be limited to the total
amount actually paid by Client to Company during the thirty (30) days immediately preceding
the event giving rise to the claim.
Company may suspend services if payment is more than ten (10) days overdue.
If Client cancels services prior to expiration or breaches this Agreement then:
Client shall pay the greater of:
● Thirty (30) days of scheduled services
● 200% of average weekly service charges multiplied by four (4) weeks
This represents a reasonable estimate of damages and is not a penalty
Company is not an insurer.
Security services reduce risk but do not eliminate risk.
Company does not guarantee prevention of criminal activity, theft, vandalism, or injury.
Services are primarily observe-and-report unless otherwise agreed in writing.
Company liability shall not exceed the lesser of:
● Fees paid in the preceding thirty (30) days
● $10,000
No liability for consequential damages, lost profits, or business interruption.
Company is not liable for third-party criminal acts unless caused by gross negligence or willful misconduct.
Client shall defend, indemnify, and hold harmless Company, its owners, officers, managers,
employees, agents, and affiliates from and against any and all claims, demands, liabilities,
damages, losses, fines, penalties, judgments, settlements, costs, and expenses, including
attorneys’ fees and defense costs, arising out of or related to:
• Client operations
• Site conditions
• Dangerous conditions
• Hazardous materials
• Regulatory violations
• OSHA violations
• Third-party acts
• Criminal acts
• Client instructions
• Client policies
• Client negligence
• Failure to maintain safe premises
• Inadequate lighting
• Improper staffing requested by Client
• Use of force directed or restricted by Client
• Bag-check procedures
• Access-control procedures
• Vehicle-control procedures
• Crowd-control directives
• Cannabis regulatory compliance
• Alcohol-service issues
• Weapons policies imposed by Client
• False imprisonment claims arising from Client instructions
• Any act or omission by Client or third parties
This indemnification obligation includes attorneys’ fees, expert fees, arbitration costs, and
defense expenses.
Only written post orders approved by Company shall govern services.
Company shall not follow any Client instruction that:
• Violates law
• Violates BSIS regulations
• Violates OSHA requirements
• Creates unsafe conditions
• Exceeds the lawful authority of private security personnel
• Requires unlawful detention or use of force
• Requires illegal search or seizure activity
Client acknowledges that Company personnel remain under Company supervision and control
for BSIS compliance purposes.
Company reserves the right to modify, suspend, or refuse any post order or assignment that
Company reasonably believes creates legal, regulatory, licensing, or safety exposure.
Client remains solely responsible for compliance with:
• Federal laws
• California laws
• Municipal ordinances
• Fire codes
• Occupancy requirements
• Cannabis regulations
• Alcohol regulations
• Event permits
• Governmental security plans
• Licensing obligations
• Emergency-action requirements
Company shall not be responsible for drafting, approving, monitoring, or enforcing
governmental security plans unless expressly agreed in a separate written agreement.
Delays caused by operations, access issues, instructions, or site conditions of Client shall result in additional billable time.
Company may immediately suspend, reduce, or terminate services if conditions are:
• Unsafe
• Illegal
• Hazardous
• Violent
• Non-compliant
• Contrary to BSIS regulations
• Contrary to OSHA requirements
• Beyond the scope of contracted services
• Beyond the lawful authority of private security personnel
Withdrawal or suspension of services under this provision shall not waive Company’s right to
payment for services already rendered or scheduled.
Client shall not directly or indirectly:
• Hire
• Recruit
• Solicit
• Employ
• Contract with
• Retain through a third party
any Company employee, agent, supervisor, or contractor assigned to Client during the term of
this Agreement and for two (2) years thereafter.
Violation shall result in liquidated damages equal to:
• Fifteen Thousand Dollars ($15,000), or
• One (1) year of the employee’s total compensation,
whichever amount is greater.
The parties acknowledge that actual damages would be difficult to calculate and that this
provision represents a reasonable estimate of damages.
To the fullest extent permitted by law, both parties waive rights of subrogation against the other
for losses covered by insurance.
Client shall maintain insurance policies reflecting such waiver where commercially available.
Company does not install, monitor, maintain, warrant, or insure surveillance systems, alarms,
cameras, access-control systems, radios, patrol systems, geofencing systems, checkpoint
systems, electronic reporting systems, or other technology unless expressly agreed in
writing.
Technology systems may experience:
• Outages
• GPS inaccuracies
• Cellular interruptions
• Cyber incidents
• Software failures
• Hardware failures
• Data corruption
• Delays
Company makes no warranty regarding uninterrupted operation, preservation of electronic
records, or prevention of loss arising from technology failures.
Client shall:
• Maintain reasonably safe premises
• Provide adequate lighting
• Provide restroom access where legally required
• Maintain emergency exits
• Provide lawful operating conditions
• Notify Company of known hazards
• Notify Company of violent incidents
• Notify Company of weapons on-site
• Notify Company of criminal activity known to Client
• Comply with OSHA requirements
• Maintain legally required insurance
Client shall not require Company personnel to perform duties outside the lawful scope of
California private security services unless separately agreed in writing.
Company shall not be liable for delays, interruptions, reduced staffing, inability to deploy
personnel, or failure to perform caused by circumstances beyond Company’s reasonable control,
including but not limited to:
• Acts of God
• Severe weather
• Wildfires
• Earthquakes
• Floods
• Pandemics
• Labor shortages
• Civil unrest
• Riots
• Terrorist acts
• Government actions
• Transportation failures
• Utility outages
• Communication outages
• Fuel shortages
• Emergencies
All security officers shall possess valid licenses issued by the California Bureau of Security and Investigative Services where required by law.
The parties agree to attempt good-faith resolution of disputes prior to formal proceedings.
For disputes where the amount in controversy is Thirty Thousand Dollars ($30,000) or
less,
the matter shall be resolved exclusively through binding arbitration in Riverside County,
California.
If no arbitration provider is agreed upon, arbitration shall proceed under the Commercial
Arbitration Rules of the American Arbitration Association.
For disputes exceeding Thirty Thousand Dollars ($30,000), either party may
pursue
relief in a
court of competent jurisdiction.
Exclusive venue for California state court proceedings shall be:
Riverside County Superior Court – Southwest Justice Center
30755-D Auld Road
Murrieta, California 92563
If federal jurisdiction exists, exclusive venue shall be:
United States District Court
Central District of California
Riverside Courthouse
3470 Twelfth Street
Riverside, California
The prevailing party shall be entitled to recover reasonable attorneys’ fees and costs.
To the fullest extent permitted by law, the parties knowingly waive trial by jury.
To the fullest extent permitted by law, the parties knowingly and voluntarily waive any right to a trial by jury in any action or proceeding arising out of or relating to this Agreement.
State of California.
Invalid provisions do not affect remainder.
Company is an independent contractor and not an employee, partner, joint venturer, or agent of
Client.
Company personnel shall remain employees or contractors of Company and shall not be deemed
employees of Client for any purpose.
This Agreement constitutes the complete and entire agreement between the parties and
supersedes all prior oral or written discussions, proposals, or agreements.
No amendment or modification shall be valid unless in writing and signed by authorized
representatives of both parties.
Electronic signatures and electronically transmitted signatures shall be binding and enforceable
to the fullest extent permitted by law.
Company may suspend or terminate services if conditions are:
● Unsafe
● Illegal
● Non-compliant
Client shall not hire or solicit Company employees during the term and for two (2) years
thereafter.
Violation fee: $15,000 or one year of compensation, whichever is greater.
Company maintains:
● $1,000,000 per occurrence
● $2,000,000 aggregate
Workers’ compensation as required.
Certificates available upon request.
Client shall:
● Maintain safe premises
● Provide adequate lighting
● Comply with OSHA
● Notify Company of hazards
This Agreement supersedes all prior agreements.
Electronic signatures are binding.
Authorized Representative:
Title:
Date:
Authorized Representative:
Title:
Date:
I certify that I am the lawful owner or authorized user of the payment method provided, that the information submitted is true and correct, and that I have authority to authorize the payment(s) described in this form.
If this authorization is completed remotely, I acknowledge that Security Base Group Inc. may rely on information and documents I provide to verify my identity and authority to use the selected payment method. Authorization may be documented by a signed form, electronic signature, email, text message, photograph, scanned document, or other legally recognized electronic record.
I authorize Security Base Group Inc. to use information and supporting documents I voluntarily provide for identity and payment-authorization verification, fraud prevention, dispute resolution, and business recordkeeping. Additional verification may be requested when reasonable authorization concerns exist.
Security Base Group Inc. may retain authorization and verification records for legitimate business purposes, including payment processing, fraud prevention, accounting, legal compliance, and dispute resolution, subject to applicable privacy and data-security requirements. CVV/CVC information will not be retained after processing.
I consent to receive communications concerning payment authorization, verification requests, invoices, account matters, and security-service matters by telephone, email, and/or SMS/text using the contact information I provide, subject to applicable law. This consent does not authorize unrelated marketing communications.
For first-time remote customers or transactions presenting elevated fraud or identity-verification concerns, Security Base Group Inc. may reasonably request additional documentation before accepting a payment method or deploying services.
I understand that emergency, same-day, short-notice, or immediately deployed security services may require staffing, scheduling, mobilization, reservations, or administrative work to begin promptly after authorization. Charges for work actually performed and any specifically disclosed and agreed mobilization or reservation fees will be governed by the applicable service agreement and applicable law.
By signing below, I certify that I am authorized to use the payment method provided and authorize Security Base Group Inc. to process the payment(s) described in this form for requested services. I declare that the information provided is true and correct to the best of my knowledge.